This guide provides explanation as to why your offers might not be crediting and helps you solve the problem.

1.Cookies

Cookies are small files that are sent to your computer by the websites that you visit. They follow what you do on those websites, and in this case, report back to the advertisers server when you have completed an offer. So if your computer does not allow cookies to function, the advertiser does not know where you have completed the offer.

To change your settings in Internet Explorer: Tools --> Internet Options --> Privacy tab. Your display should read "Accept all cookies." Then click the Advanced Tab and make sure that your "Override automatic cookie handling" is NOT checked.

Also, make sure to clear your cookies AFTER completing or clicking on an offer. Do not clear them anytime during the offer, as this will pretty much guarantee that you won't be credited. To clear your cookies, do the following:

IE6:

1. Select "Tools" > "Internet Options" > "General" again.
2. Under the heading "Temporary Internet files," click on "Delete Cookies..."
3. Click "OK" for the "Delete all cookies in the Temporary Internet Files folder?" prompt.
4. Click "OK" to exit.

IE7:

1. Click on "Tools" > "Internet Options" > "General" again.
2. Click the "Delete..." button.
3. Under the heading "Cookies," click on "Delete cookies..."
4. Click "Yes" for the "Delete all cookies in the Temporary Internet Files folder?" prompt.
5. Click "Close" to exit.

2. Firewall/Anti-Virus

You will also want to check and make sure that if you have any virus protection programs such as McAfee, Norton, Symantec, etc, or spyware protection software such as Spy Sweeper, that these programs are not blocking third-party cookies. It is recommended that you turn them off before completing offers.

3. Repeating Offers